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Your recommended edition
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How many staff will use the phone system?
Do you need call recording?
Call recording requires 3CX PRO or AI.
Do you have a team that handles inbound customer calls — a reception desk, helpdesk, or contact centre?
Do you need CRM integration or deep Microsoft 365 / Google Workspace connectivity?
Basic edition supports directory sync only. Full calendar, contact, and click-to-dial integration requires PRO or AI.
Do you have staff working remotely or from multiple sites who need full phone system access?
Would AI-powered features add value for your business?
How do you prefer to host the system?
How would you describe your budget priority?
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Sizing, hosting guidance, and pricing are in your full recommendation
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